Yet, according to a recent survey, a clear majority of smartphone owners still prefer Google Maps. Since then, Apple has made significant improvements to Apple Maps-building in new features, correcting errors, and even planning a major overhaul of the platform. Apple CEO Tim Cook even posted a letter online apologizing and promising to improve the service.
It would be an understatement to say that the launch of Apple Maps didn't go well.Īpple Maps was heavily criticized for inaccuracies and errors (e.g., New York’s Madison Square Garden was labeled as a “nature area” because it contained the word “garden”). In 2012, Apple-which had used Google Maps as the default mapping service for all iOS devices-split from Google and released its own Apple Maps platform. In the navigation app war, the relationship between Google Maps and Apple Maps has been a twisted one.
